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The AI front desk of estate agencies

Ben answers your clients with your expertise.

Ben, the AI front desk that knows your clients, your properties and your calendars. He answers live on the phone. For e-mails and messages, he prepares the answer, and you validate it in one click.

Free to start · €99 excl. tax / month, everything included

Ben Free answers your phone without connecting anything. Ben Essential answers on every channel, with your information: €99 excl. tax / month. Free setup.

Activate Ben for free See the offers

No commitment, cancellable every month.

The proof over one day: four requests, four right answers, even with the agency closed.

Click an hour

Agency open
8:02 12:14 19:40 21:30

Connected to your information

Before every answer, Ben consults your information.

Ben Free, like a generic AI, knows neither your clients, nor your mandates, nor your calendars. Ben Essential consults them before answering, and every proposal shows its sources.

Answer from Ben Free, or from a generic AI

Hello, thank you for your message. An advisor will get back to you as soon as possible.

Without a connection: nothing on the client, nothing on the property, no appointment.

Answer from Ben Essential · to Mrs R., buyer

CRMCalendarMessaging

Hello Mrs R., following your e-mail of the 13th and your visit on the 12th with Claire: the house in rue des Vergers is still under mandate, and the seller accepts visits on Saturdays. Claire is available on Saturday at 10 am. Does this slot suit you for a second visit?

In writing, in Copilot mode: sent after Claire's click. On the phone, Ben offers the advisor's free slot and books it during the call.

CRMYour business software

The client, their case file, the property, the mandate, the lot, the lease. Ben writes in it the action you validate, with no retyping and no duplicate.

CalendarGoogle and Outlook

Who follows this client, and when he or she is available. The appointment booked arrives in the advisor's calendar, with its reminder.

MessagingGmail and Outlook

The history of exchanges with this person, to pick up the conversation where it stands.

Security: Read-only access to your mailboxes, one instance per agency.The connection is what you pay for. Included in Ben Essential, connected at setup.

A day with Ben

Tuesday, in an agency like yours.

Four requests, four answers that know the client, the property and the calendar. On the phone, Ben answers live. For written messages, try the “Validate” button.

8:02
Agency closed. Opens at 9:00.
PhoneBen Essential

A buyer calls back to see the house on rue des Vergers again.

Ben picks up, introduces himself as an AI assistant and announces that the call is recorded. He recognises the number, opens Sophie R.'s case file in the CRM and Claire's calendar, and answers live. He offers Claire's free slot and books it during the call: the visit goes into Claire's calendar, with its reminder. For a question outside your scenarios, he hands over to an advisor.

Ben, on the phone“Hello Mrs R., I am Ben, the agency's AI assistant. This call is recorded. […] Yes, the house is still under mandate, the seller accepts visits on Saturdays, and Claire is available on Saturday at 10 am. Shall I book it for you? […] It is booked: Saturday at 10 am with Claire.”

Simulated call, in Ben's own voice · 23 s
TicketCall · 3 min 40Answered live
SR
Sophie R. · buyerRecognised · visit on the 12th
Category
Second visit
Visit booked
Saturday 10:00 · Claire
Confidence
94%

Why Claire: she did the first visit and follows this mandate.

Transcript · excerpt

Mrs R.I would like to see the house on rue des Vergers again. Is it still for sale?

BenYes, the house is still under mandate, the seller accepts visits on Saturdays, Claire is available on Saturday at 10 am. Shall I book it for you?

Mrs R.Yes, perfect.

BenIt is booked: Saturday at 10 am with Claire.

Sources consulted
  • CRMSophie R.'s case file, the mandate, the visit on the 12th
  • CalendarClaire available on Saturday at 10 am
  • Messagingthe e-mail she sent to Claire on the 13th

Visit booked during the call, in Claire's calendar with its reminder. The transcript is in the ticket.

Meanwhile

10:37SMSBen Essential

An occupant reports a leak under the sink. Ben finds the lease and the lot, files the request as an incident and sends it to the lot's manager, with the reason.

CRMlease, lot, assigned manager

16:05PortalBen Essential

A contact arrives from a portal for a three-room flat. Ben links it to the property and to the mandate's advisor, with no duplicate, and prepares the answer.

CRMthe property, the mandate, the existing contact

12:14
Agency open. Everyone is out on visits.
E-mail · OutlookBen Essential · Copilot

An owner wants her house valued.

Ben reads the agency's mailbox without ever writing in it. In the CRM, he finds the owner: she bought with you in 2018, with Karim. In Karim's calendar, he finds a slot. The answer is ready.

Ben, to Karim“Potential seller, already a client. The answer is ready. It leaves when you validate it.”

TicketE-mail · received 12:14To validateValidated
ML
Mrs L. · ownerFound again · she bought in 2018 · North sector

“We are thinking of selling in the spring. Could you come and value the house?”

Category
Valuation request
For
Karim, North sector advisor
Confidence
91%

Why Karim: the address is in his sector, and he handled the 2018 purchase.

Prepared answer

Dear Mrs L., following your exchange with Karim in March, thank you for thinking of us. Karim, who helped you with the purchase in 2018, is free on Thursday at 5 pm for the valuation. Does this slot suit you?

Sources consulted
  • CRM2018 purchase, North sector, advisor Karim
  • CalendarKarim free on Thursday at 5 pm
  • Messagingexchange with Karim in March
Validated. Answer sent and logged in the ticket.
19:40
The agency closed 40 minutes ago.
WhatsApp · EnglishBen Essential · Automatic

A British couple writes about the stone house.

They write in English. You have switched the “Questions about a listing” category to Automatic, because Ben's proposals proved reliable there. Ben checks the mandate in the CRM, answers in English within the minute and passes the request to Claire. The ticket stays in French.

Ben, on WhatsApp“The stone house is still on the market. I have passed your request to Claire, who handles this property.”

TicketWhatsApp · ENAutomatic
JH
James H. · buyerNew contact · United Kingdom

“Hi! Is the stone house with the pool still for sale? We'll be in the area next week.”

Category
Question about a listing
Language
English · answer in English
Confidence
97%

Why automatic: you set this category that way. The others wait for your click.

Answer sent

Hello, the stone house is still on the market. I have passed your request to Claire, who handles this property.

Sources consulted
  • CRMactive mandate, the property's advisor
  • Messagingno exchange: new contact

Sent at 19:41, in English. Category on Automatic.

21:30
Everyone is asleep. Except the buyers.
Website chatBen Essential · Copilot

“Can we visit on Saturday morning?”

A family writes on your website's chat. Ben checks the mandate in the CRM and Claire's calendar, then prepares the visit and the answer. The “Visits” category is in Copilot mode: nothing leaves before Claire's click, tomorrow morning.

Switch this category to Automatic: the family then gets the answer at 21:31.

TicketWebsite chatTo validateValidated
FD
D. family · buyersNew contact · e-mail and mobile left

“Good evening, the house on rue des Vergers, can we visit it on Saturday morning?”

Category
Visit request
Appointment
Saturday 11:00 · rue des Vergers
Confidence
93%

Why 11:00: Claire is busy at 10 am. 11 am is her next free slot.

Answer and appointment prepared

Good evening, the house is still under mandate and the seller accepts visits on Saturdays. Claire can see you on Saturday at 11 am, on rue des Vergers.

Sources consulted
  • CRMmandate, visits accepted on Saturdays
  • CalendarClaire busy at 10 am, available at 11 am
  • Messagingno exchange: new contact
Validated. Answer sent, visit in Claire's calendar with its reminder.

Wednesday, 8:45

Claire arrives. Her day is already sorted.

Ben has answered the calls live and passed on the requests, with their transcript. The written messages wait for Claire, with the answer ready. She validates, or she corrects. Every correction sharpens Ben's scenarios.

Call · second visit Saturday 10:00 · Sophie R.Answered live
James H. · acknowledgement in Englishsent
Visit Saturday 11:00 · the D. familyTo validate

Without Ben

  1. The message arrives in the agency's mailbox.
  2. Someone reads it, after the morning calls.
  3. The family is called back, and a slot is looked for.

With Ben

Copilot
  1. Ben prepares the answer and the visit.
  2. Claire validates in one click. The answer leaves.
  3. The visit is in her calendar, with its reminder.

With Ben

Automatic
  1. The family receives the answer and Claire's available slot.
  2. Claire confirms the visit from her queue.
  3. The visit is in her calendar, with its reminder.

The offer and the prices

€99 a month, everything included.

A call nobody answers can be a mandate that goes to a competitor, and with it a whole sale's fee.

Ben Essential comes to about €3.25 excl. tax a day, for answers that know your clients, your properties and your calendars. To start, Ben Free answers your phone without connecting anything. Setup is free.

Ben Free

€0with no time limit

To never miss a call again.

  • Ben picks up and introduces himself as an AI assistant
  • He takes the message and hands it to you summarised and transcribed, in a ticket
  • Up to 30 calls a month
  • No connection to your CRM, your calendars or your e-mails
Activate Ben for free
All of Ben

Ben Essential

€99excl. tax / month / agency
  • Connected to your CRM, your calendars and your e-mails
  • The phone: a dedicated line, 250 minutes of AI voice included (about 80 calls of 3 min)
  • E-mail, SMS, WhatsApp, website chat and portal contacts
  • Every request qualified, every visit in your calendars
  • Off, Copilot and Automatic modes
  • 500 written conversations included
Choose Ben Essential

Networks and portals

On quotation

To offer Ben to your agencies.

  • One instance per agency, in its colours
  • AI credit per agency
  • Centralised billing
Talk about your network
  1. Activate BenNo commitment, cancellable every month.
  2. Ben gets his numberA phone line of his own, rented when you activate him.
  3. Forward your line to BenAt your phone operator, as you would to a mobile. Your clients keep dialling the number they know.

Start for free. Ben Free answers your phone without connecting anything. Switch to Ben Essential when you want him to answer with your information.

Activate Ben for free
Free setup (connection and first scenarios) Beyond the package: €0.15 excl. tax per minute of voice, €0.05 excl. tax per written conversation Without commitment, cancellable every month

Your calculation

Enter your figures. The calculation applies the prices above.

Ben Essential

€99 excl. tax / month

Ben Essential package€99
Conversations beyond 500€0
Minutes beyond 250€0

Only calls, fewer than 30 a month, and no need for your information? Ben Free costs €0.

Indicative calculation on your figures. It predicts no sale.

You stay in control

Nothing leaves in your name without you having decided it.

In writing, nothing leaves without your click, except in the categories you switch to Automatic. On the phone, Ben answers live according to your scenarios, and hands over to an advisor when needed.

O
Off
Ben opens and routes the ticket, and prepares nothing.
C
Copilot
Ben prepares, you validate every written sending.
A
Automatic
Ben handles a category alone, once his proposals have proved reliable.

You follow the accuracy, the time to first answer and the share handled alone.

Settings · exampleTry it
Questions about a listing
Visit requests
Valuation requests
Incidents reported by occupants
Complaints

1 category on Automatic. Ben answers them alone. Elsewhere, nothing leaves without your click.

References

Already at work in real estate.

First direct client

A property management firm

Network

An international property portal

It offers Ben to the agencies it works with.

Questions

What agencies ask.

What is sent in my name?

In writing, nothing leaves without your click, except in the categories you switch to Automatic. On the phone, Ben answers live according to your scenarios, and hands over to an advisor when needed.

Does Ben write in my mailboxes?

No, Ben reads your Gmail or Outlook mailboxes read-only. He does not write in them.

Is my data mixed with that of other estate agencies?

No, each estate agency has its own instance.

Does the caller know they are talking to an AI?

Yes. Ben introduces himself as an AI assistant and announces that the call is recorded. The recording and the transcript are in the ticket's thread.

Do I keep my phone number?

Yes. You forward your line to Ben's at your phone operator. Your clients keep dialling the number they know.

What if two people call at the same time?

Ben takes both calls at once, each with its own ticket.

Which agency software does Ben connect to?

Lojii today. Tell us which software you use: we add the others one by one, with their publisher's agreement.

When does Ben pay for itself?

As soon as he saves one mandate that would otherwise have been lost. The calculator above compares a year of Ben with your average fee.

What does Ben Free do?

Ben picks up, introduces himself as an AI assistant, announces the recording and takes the message. You find it summarised and transcribed in a ticket. With no connection to your information, up to 30 calls a month, with no time limit.

Hosting, subcontractors, data retention?

The answers are in our documents:

Legal noticePrivacy policyTerms of use
How long does it take to get started?

Ben Free answers your phone as soon as his line is active, without connecting anything. With Ben Essential, setup is free: it covers the connection to your CRM, your calendars and your mailboxes, and your first scenarios. The demo mode, on fictitious data, shows Ben at work without connecting anything.

And if I want to stop?

Ben is without commitment, cancellable every month.

Try Ben

Tomorrow, a client will call your agency. Ben will answer with your expertise.

Start with Ben Free, without connecting anything. Switch to Ben Essential, at €99 excl. tax / month / agency, everything included, when you want him to answer with your information. Free setup.

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